Frequently asked questions

Step 4: Watch the online performance!

Watch the performance as a video on demand, i.e. at your convenience, within the available period: on December 27 or 28.

Experiencing problems while watching or do you have questions? Our helpdesk is open from 09:00 - 17:00 and during live streams. Contact us via chat in the Digital Theatre or via email on digitaaltheater@ndt.nl

When can I watch In the Dutch Mountains online?

On 24 April, from 00:01:00 to 23:59 (CEST), watch Triple bill featuring Ten Duets on a Theme of Rescue by Crystal Pite, About Now by Noé Soulier and Impasse by Johan Inger online.
On 25 April, from 00:01 to 23:59 (CEST), watch In the Dutch Mountains online.
Both a unique chance to watch this performance if you can't make it to the theatre, or if you want to see the performance again.

PLEASE NOTE: The performance is available until 23:59 (CEST) on 1 specific day. After this time, the performance will no longer be available to watch. The performance lasts approximately 1.5 hours.
Watching from abroad? make sure you know when you can watch.

Check the date and time in your timezone here.

When can I watch the Triple bill online?

On 24 April, from 00:01:00 to 23:59 (CEST), watch Triple bill featuring Ten Duets on a Theme of Rescue by Crystal Pite, About Now by Noé Soulier and Impasse by Johan Inger online.
On 25 April, from 00:01 to 23:59 (CEST), watch In the Dutch Mountains online.
Both a unique chance to watch this performance if you can't make it to the theatre, or if you want to see the performance again.

PLEASE NOTE: The performance is available until 23:59 (CEST) on 1 specific day. After this time, the performance will no longer be available to watch. The performance lasts approximately 1.5 hours.
Watching from abroad? make sure you know when you can watch.

Check the date and time in your timezone here.

When is the helpdesk available?

On December 27 and 28, 2024, our chat and helpdesk will be available all day between office hours from 9 AM to 5 PM (CET, Dutch local time).

How can I prepare for my visit?

Get the most out of your visit and take a look at our practical information.

Can I return or exchange my tickets?

Exchange and return of individual tickets
You can exchange your tickets for another performance or return them in their entirety up to 24 hours before the start of the performance. To do this, please contact the Amare cash desk by email or telephone. You will receive a voucher when returning. They charge €3.50 administration costs per order for exchanges or returns.

Exchange within subscriptions, series and passe-partouts
You can only exchange your tickets for the same performance on a different day or time. You cannot exchange your tickets for another performance outside the subscription. Exchanges can be made via the box office no later than 24 hours before the start of the performance. Please contact Amare by email or telephone. They charge €3.50 administration costs per order for exchanges.

I have a question about purchased tickets for performances in Amare

For questions about your tickets, please contact the Amare box office:

Amare and Nieuwe Kerk booking office
Amare, Spui 150, Den Haag
Telephone: +31 (0)70 88 00 333
Email: kassa@amare.nl

The box office is open Tuesday to Saturday from 1 PM to 5 PM (Dutch local time).

Find more information about Amare's booking office here

How can I buy performances with a discount in Amare?

If you visit three or more different performances in The Hague, you will receive a 10% discount. After selecting a performance, you can click on 'add more tickets' - this will take you back to the agenda overview. There you choose a new performance and go through the ordering process at the box office. This will add up the performances in your shopping basket and apply the discount. Do not checkout until you have added all the shows of your choice to your shopping basket.

How does a premiere subscription work?

When you purchase a Premiere Subscription for our premiere performances at Amare, you will receive a 15% discount on all performances. You can choose your subscriptions for all ranks, rank 1 to 4. If you choose a particular rank, you can attend all performances on that rank only.

Please note that if you wish to take out a new season ticket for next season, it is unfortunately not possible to keep the same seats. You will therefore choose your seats again.

How many subscriptions can I buy?

We offer two different premiere subscriptions. You can purchase multiple subscriptions, i.e. for several people - as many as you want.

Can I order tickets via phone?

You can also purchase tickets by calling the box office via 0708800333

Can I exchange my tickets for another date?

This is only possible provided there are tickets available. To arrange this you can contact the Amare box office.

When can I audition for NDT?

I have a disability, will I be allocated a place in Amare?

In that case, you are able to take a seat in the downstairs area of the auditorium. Employees of Amare will guide you to your seat. Before visiting Amare, please contact the box office so that they can expect you and take into account a place that is easily accessible to you (070 88 00 333).

How can I get in touch with NDT?

Do you have a question for NDT?  You can send us your question by filling in the contact form on the website.

How can I become a NDT Supporter?

You can already become a Friend starting € 75 per year. You can also donate with a gift deed, which gives you a tax benefit. Click here for more information

What do you do with my Supporter contribution?

We will use your contribution to pay for, among others, talent development and art education. We use a small amount of your contribution for organizing Supporter activities, as thanks for your support.

Where can I find information about upcoming Friend activities?

Friends will receive invitations to Friend activities by e-mail.Friend activities can also be found on this webpage.

Is NDT subsidized? If so, how much of this accounts for NDT’s total financial requirements?

NDT requires a revenue of approx. 15 million euros. The Ministry of Education, Culture and Science’s national subsidy and the municipality of The Hague’s municipal subsidy accounts for approximately 9 million euros in total. Revenue from performances, tours, and other activities is approx. 5 million euros.
In 2019, a total amount of more than 1.2 million euros was obtained through Sponsoring & Fundraising.
The various streams of revenue are as follows:

Breakdown of NDT’s revenue

Audience revenue
Subsidies from the Ministry of Education, Culture and Science and the municipality of The Hague
Sponsoring & Fundraising

I have a question regarding (my) tickets

NDT doesn't sell tickets, tickets can be bought at the theater's box office. Any questions on performances in The Hague can be adressed to Amare boxoffice.  Check out the list of (Dutch) theaters here.

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